Tecnología y celulares
Automate your WhatsApp communication securely and professionally.
Persona enviando mensaje en móvil

Communicate with your customers on WhatsApp in a professional and secure way with Sudial. Our cloud-based SaaS platform, developed by BestLineSoft LLC, lets you automate transactional messages and informative notifications, either through direct integration with your system or by using our built-in tools. We comply with Meta's policies and international messaging regulations, ensuring messages are sent only to authorized contacts using approved templates and official messaging channels.

How It Works

Sudial is designed for businesses, schools, transportation cooperatives, healthcare professionals, medical centers, retailers, institutions, and organizations seeking an efficient and compliant messaging solution in Ecuador and across Latin America.

Why Choose Sudial?

Discover the advantages that make Sudial the perfect choice for your business communication needs

Security First

Sudial uses encrypted infrastructure and trusted messaging vendors to ensure the integrity of each message, while protecting customer data and maintaining full compliance with privacy regulations.

Responsible Messaging

We enforce strict anti-spam and ethical use policies to protect both the sender and the recipient. Sudial is designed for legitimate, business-related communications only.

Verified Contact Management

Sudial uses data only from your organization's internal systems, ensuring messages are sent exclusively to authorized contacts such as customers, employees, partners, or suppliers.

Compliance & Trust

All messages comply with Meta's WhatsApp Business Policy and international regulations. Only authorized recipients, pre-approved templates, and official channels are used.

Services

Features

One-Way Messaging

  • Send payment reminders, invoices, and tickets with attachments
  • Automate promotional campaigns and appointment reminders via WhatsApp
  • Notify clients when services or deliveries are completed
  • Integrate with your systems or use the web-based interface
  • Send text, images, PDFs, and other media via WhatsApp
  • Monitor delivery status and message usage in real time

Two-Way Messaging (Advanced API)

  • Enable customers to reply to messages
  • Use chatbots to handle basic queries
  • Escalate conversations to human agents when needed

Policy Highlights & Compliance

  • Messages clearly identify the sender.
  • Content must be business-related and non-deceptive.
  • Bulk list uploads from unknown sources are prohibited.
  • Contacts must relate to the organization's actual operations.
  • Additional contact data is requested to verify intent and prevent misuse.
Important: Sudial does not support mass messaging to third-party or unrelated lists. This ensures legal compliance and protects recipient trust.

Contact Us

Have questions? Write to us and we'll get back to you soon!